Sunborn Gibraltar

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Advantages of booking direct

Late check-out until 15 h (subject to availability)

Best available rate guarantee

Discount on advance bookings

Deal directly with us, without intermediaries or booking fees

*Some rates will require prepayment such as promotional rates

Sunborn Gibraltar

Health and hygiene protocols

Sunborn Gibraltar

Protocols in our facilities

  • All facilities are disinfected daily
  • You will find certified hand sanitiser dispensers throughout our establishments; their use is compulsory
  • Protective screens in customer service areas
  • Room keys will be disinfected before handing them over
  • Ozone walkthrough gates
  • Online check-in
  • Rugs have been removed from all rooms
  • Towels and bed linen are washed at high temperature
  • TV remote control and telephone are sterilised daily in all rooms
  • Open or foot-operated waste bins lined with a bag
  • Vent filters are cleaned regularly
  • One-way hallways
Sunborn Gibraltar

Protocols for Pools / Beaches

  • Disinfect hammocks after every use
  • Hammocks must be 1.5 metres apart
Sunborn Gibraltar

Protocols for guests

  • They will find hand sanitiser in the common areas
  • Insofar as possible, payments should be done by credit card
  • POS systems will be disinfected regularly
  • Only clients with advance booking will be attended
Sunborn Gibraltar

Protocols for our employees

  • All members of staff know the new health and safety measures
  • Staff uniforms are washed and disinfected daily
  • Co-workers must stay at least 1.5 metres apart
  • Daily control of the state of health of all employees
Sunborn Gibraltar

Catering protocols

  • Breakfast will be delivered through Room Service
  • We will leave an empty table between diners to guarantee the safety distance
  • Orders will be served following all safety measures and delivered under a cover
  • The hotel will offer take-away meals
  • The number of people will be controlled to avoid overcrowding
  • Menus will be removed from dining area